http://paca.chr.charte-confiance.com/
http://paysdelaloire.chr.charte-confiance.com/temoignage-video.html
KNOW HOW
- What are the main responsibilities of HORECA managers with regard to their staff?
- How to identify knowledge gaps/ training needs of employees and facilitate continuous HR development?
- How to manage diversity and implement equality for all workers?
- How to ensure fair development opportunities for staff within the organization?
DESCRIPTION
The Reliable charter was successfully experimented by HORECA sector in Loire-Atlantique in 2004, before seeing a regional deployment in 2007 on the Region of Pays de la Loire and Provence Alpes Côte-d’Azur.
April 9th, 2013 was signed a regional agreement reliable charter gathering the State, the Region, the regional Chamber of commerce, the national Employment Agency, and the regional Federation of the Hotel and restaurant business.
To be signatory of the Charter, allows hotels and restaurants to benefit:
- of a free interview with a councillor which brings tools to facilitate the human ressources management.
- of a tools box : index cards of job, salary scales, tools for self-assessment and action plan for Social and environmental responsibility, regulations, models of contracts of employment, internal rules, guides for the elections of the representative staff, guide for professional interview and for needs of training.
BENEFITS – OBJECTIVES
- Commit the professionals of HORECA sector in an responsible approach for human resources management.
- Bring tools and information necessary for the implementation of a qualitative approach in the human resources management.
- Value best practice in term of respect for the labor law and employees in the workplace.
- Establish reliable relationships between managers and employees.
- Allow in managers to improve the recruitment, the welcome and the loyalty of the employees
This project has been funded with support from the European Commission.